Privacy Policy

Data Controller

Matthieu Kokabi

Contact: legal@tradetracking.io

Data We Process

• Account data (email, username, authentication details).
• Service usage data (settings, interactions, logs needed for operations/security).
• Billing metadata from payment providers for subscription management.
• Waitlist and support communication data.

Why We Process Data

• Provide and secure the platform.
• Process subscriptions, invoices, and account lifecycle actions.
• Prevent abuse, fraud, and unauthorized access.
• Handle support requests and operational notifications.
• Improve reliability and performance of the service.

Legal Bases

Depending on your location, we process data to perform the contract, for legitimate interests (security and operations), for legal obligations, and where required on consent.

Data Sharing

We may share relevant data with processors needed to operate the service, including hosting, email delivery, and payment providers.

Current key processors include Render (hosting/infrastructure), Vercel (frontend hosting), Resend (transactional email), and Stripe (payments).

International Transfers

Data may be processed outside Switzerland/EEA. Where required, we use contractual and organizational safeguards for cross-border transfers.

Retention

We retain personal data only as long as needed for service delivery, legal obligations, security, and accounting. Retention may vary by data category.

Your Rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability, objection, and consent withdrawal for consent-based processing.

To exercise rights, contact legal@tradetracking.io.

Security

We apply technical and organizational controls such as access restrictions, encryption in transit, and operational monitoring to reduce security risks.