Legal
Refund and Cancellation Policy
How cancellations and refunds are handled for paid subscriptions.
Last updated: March 3, 2026
Subscription Cancellation
Subscriptions can be canceled from the billing area. Cancellation prevents future renewal charges and keeps access active through the current paid period, unless stated otherwise in your plan or mandatory law.
Commercial Refund Policy
TradeTracking.io offers a 7-day money-back guarantee for first paid subscription purchases, provided there is no abuse or repeated refund cycling.
Refund requests must be sent within 7 calendar days to support@tradetracking.io.
EU/EEA/UK Consumer Rights
If mandatory law grants withdrawal rights for digital services in your country, those rights apply. Where service performance starts immediately with your explicit consent and acknowledgement, withdrawal rights may be reduced or lost once fully performed according to applicable law.
Non-Refundable Cases
- Requests submitted after the applicable refund window.
- Repeated abusive refund patterns.
- Fees charged by third-party payment providers not controlled by TradeTracking.io.
Processing Time
Once approved, refunds are issued through the original payment method. Settlement timing depends on your bank or payment provider.